Hospitality F&B Manager: Lead Guest Experience & Service

Aimbridge Hospitality

Key West (FL)

Hybrid

USD 65,000 - 85,000

Full time

13 days ago

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Benefits offered by this job

Daily Pay
Medical, Dental, and Vision Coverage
Short-Term and Long-Term Disability
Term Life and AD&D Insurance
Paid Time Off
Employee Assistance Program
401k Retirement Plan

Job summary

Compass by Margaritaville Key West is seeking a Food & Beverage Manager to lead our dining operations, guest service, and team performance. This full-time role demands hands-on leadership in a fast-paced hospitality setting, with a focus on consistency, guest satisfaction, and operational excellence.

The ideal candidate has at least 5 years in hospitality, strong financial acumen, supervisory experience, and proficiency with Windows-based tools.

Qualifications

  • Minimum of 5 years’ progressive experience in hospitality
  • Proficient in Windows, spreadsheets, and word processing; strong financial and arithmetic skills
  • Supervisory experience preferred, with excellent communication, decision-making, and problem-solving abilities
  • Ability to stay composed and objective under pressure

Responsibilities

  • You’re at the heart of the guest experience—ensuring everyone feels welcomed from lounge to banquet
  • You coach and train your team so every shift runs smoothly
  • You keep standards for grooming, safety, and certifications—Food Handlers, Alcohol Awareness, CPR, First Aid, and more
  • You handle payroll, scheduling, and reports, tracking staff hours and productivity with ease
  • You ensure food looks and tastes excellent, create promotions, and oversee inventory and beverage purchasing
  • You address guest requests or concerns quickly, ensuring satisfaction and smooth operations
  • You analyze reports, attend meetings, and contribute to a versatile team

Skills

Captain of Hospitality
Operations & Compliance Guru
Admin Ace
Quality & Promotions Pro
Communication & Problem-Solving Hero
General Go-Getter

Education

College degree in hospitality or related field

Tools

Windows
Spreadsheets
Word processing

Job description

Compass by Margaritaville Key West is seeking a Food & Beverage Manager to lead our dining operations, guest service, and team performance. This full-time role demands hands-on leadership in a fast-paced hospitality setting, with a focus on consistency, guest satisfaction, and operational excellence.

The ideal candidate has at least 5 years in hospitality, strong financial acumen, supervisory experience, and proficiency with Windows-based tools.

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