Hospitality-Driven Banking Concierge (Flexible Hours)

Capital One; Chantilly (VA); On-site; USD 43,000 - 53,000; Full time

Benefits offered by this job

Day 1 medical, dental, vision, and Rx,

Paid time off

Education assistance

Matching 401(k) up to 7.5%

Paid parental leave

Mental health support

Back-up child or elder care

Job summary

Capital One is seeking a Branch Ambassador in Northern Virginia to be the heartbeat of our in-branch experience. You’ll blend hospitality with digital innovation, guiding customers through mobile banking and payments while delivering high-touch service.

You’ll handle cash transactions with accuracy, greet guests, and identify needs to connect them with the right banking tools. This role emphasizes a human-centric, team-first culture with flexible hours.

Qualifications

• High school diploma or equivalent required.
• 1+ year retail, sales, or customer service experience.
• 6+ months of cash handling experience.

Responsibilities

• Process high-volume cash transactions with accuracy and uphold security standards.
• Educate clients on mobile banking and digital tools to improve convenience.
• Identify customer needs and match them with banking solutions.
• Greet customers and maintain a welcoming, service-focused environment.

Education

High School Diploma

Job description

Capital One is seeking a Branch Ambassador in Northern Virginia to be the heartbeat of our in-branch experience. You’ll blend hospitality with digital innovation, guiding customers through mobile banking and payments while delivering high-touch service.

You’ll handle cash transactions with accuracy, greet guests, and identify needs to connect them with the right banking tools. This role emphasizes a human-centric, team-first culture with flexible hours.