Remote Hospitality Reservations Specialist - Training

Elevatecareersnetwork; Orlando (FL); Remote; USD 36,000 - 48,000; Full time

Job summary

Elevatecareersnetwork seeks a Hospitality Reservations Specialist to support clients by researching, coordinating, and finalizing reservations with precision. You’ll work in a 100% remote environment, delivering professional service and maintaining accurate client records.

The role emphasizes strong communication, attention to detail, and the ability to learn and navigate web-based systems while providing ongoing support and updates to clients and service providers.

Qualifications

• Strong communication and customer-service skills.
• Excellent attention to detail in reservation handling.
• Good organizational and multitasking abilities.
• Comfortable researching information online.
• Able to learn web-based systems and platforms.
• Professional, dependable, and proactive follow-up.
• Previous hospitality or reservations experience is helpful but not required.

Responsibilities

• Assist clients with reservation inquiries and requests
• Research accommodations, services, activities, and available options
• Coordinate reservation details based on client preferences
• Review confirmations and documentation for accuracy
• Communicate relevant reservation information and updates
• Assist with modifications and special accommodations
• Maintain organized client records
• Track outstanding requests and follow up appropriately
• Communicate with hospitality and service providers
• Help resolve reservation-related questions
• Maintain professional service standards throughout the client experience

Skills

Communication

Customer service

Attention to detail

Organization

Multitasking

Online research

Problem solving

Job description

Elevatecareersnetwork seeks a Hospitality Reservations Specialist to support clients by researching, coordinating, and finalizing reservations with precision. You’ll work in a 100% remote environment, delivering professional service and maintaining accurate client records.

The role emphasizes strong communication, attention to detail, and the ability to learn and navigate web-based systems while providing ongoing support and updates to clients and service providers.