Hospitality Associate: Resort Front Desk & Reservations

Travel + Leisure Co.; Panama City Beach (FL); Vor Ort; USD 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

401k with employer match

Wellness program

Employee Assistance Program

Zusammenfassung

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests from registration to checkout, answer questions about the resort and local attractions, and help create memorable vacations.

You will handle reservations, provide room rate quotes, process payments, and balance cash receipts while maintaining accuracy and a friendly, professional appearance. Excellent communication in English and multitasking in a fast-paced setting are essential.

Qualifikationen

• Excellent communication skills in English.
• Professional appearance and a positive, can-do attitude.
• Basic math skills and knowledge of cash handling procedures.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and organization skills.
• Basic computer and office skills.

Aufgaben

• Greet guests warmly and guide them through registration to checkout.
• Issue unit keys and provide information about the resort and area attractions.
• Process cash and credit card transactions following established procedures.
• Balance cash receipts and perform bucket checks.
• Complete checkout procedures and verify charges in guest folios.
• Reserve and confirm reservations for individuals and/or groups.
• Provide guests with room rate quotes and respond to inquiries quickly.

Jobbeschreibung

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests from registration to checkout, answer questions about the resort and local attractions, and help create memorable vacations.

You will handle reservations, provide room rate quotes, process payments, and balance cash receipts while maintaining accuracy and a friendly, professional appearance. Excellent communication in English and multitasking in a fast-paced setting are essential.