Guest Experience Concierge - Front Desk & Reservations

Travel + Leisure Co.; Reno (NV); Sur place; USD 30 000 - 42 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental plan

Vision plan

401k

Paid time off

Résumé du poste

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests, assist with registration, issue keys, and provide information about the resort and area attractions. You will process transactions, balance cash, handle reservations, and respond to inquiries with a friendly, solution‑oriented approach.

Strong English communication, basic math, and multitasking are essential. We offer comprehensive benefits for associates working 30+ hours and an inclusive team culture where

Qualifications

• Customer service experience preferred.
• Basic math and cash handling skills.
• Excellent communication in English.
• Ability to multitask in a fast-paced environment.

Responsabilités

• Greet guests and assist with registration and check-out.
• Provide information about the resort and area attractions.
• Process cash and card transactions following procedures.
• Balance cash receipts and handle checkout procedures.
• Reserve and confirm reservations for individuals and groups.
• Provide room rate quotes and respond to inquiries.

Connaissances

Customer service

Cash handling

Multitasking

English proficiency

Problem solving

Formation

High School Diploma

Outils

POS system

Description du poste

Travel + Leisure Co. is seeking a Guest Services Associate to warmly welcome guests, assist with registration, issue keys, and provide information about the resort and area attractions. You will process transactions, balance cash, handle reservations, and respond to inquiries with a friendly, solution‑oriented approach.

Strong English communication, basic math, and multitasking are essential. We offer comprehensive benefits for associates working 30+ hours and an inclusive team culture where