Guest Services Concierge - Resort Front Desk

Wyndham; Texas; Presencial; USD 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Coverage

Vision Coverage

401k with employer match

Paid time off

Descripción de la vacante

Travel + Leisure Co. seeks a Guest Services Associate to warmly welcome guests from arrival to checkout, share resort information, and help with room rate quotes and reservations.

You'll guide guests through registration, issue keys, handle transactions, and ensure accurate folios while delivering exceptional service in a fast-paced environment. Equal opportunity employer. Join our global team and help create memorable vacations.

Formación

• Professional appearance and a positive, can-do attitude.
• Excellent reading, writing and spoken English.
• Ability to solve problems with minimal supervision.
• Basic math and cash handling knowledge.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and organization.

Responsabilidades

• Welcome guests warmly from arrival to checkout.
• Provide room rate quotes and assist with reservations.
• Guide guests through registration and issue unit keys.
• Process cash and card transactions per procedures.
• Balance cash receipts and verify guest folios.
• Respond promptly to guest inquiries and concerns.

Conocimientos

Customer service

Communication

Cash handling

Multitasking

Problem solving

Teamwork

Herramientas

POS system

Descripción del empleo

Travel + Leisure Co. seeks a Guest Services Associate to warmly welcome guests from arrival to checkout, share resort information, and help with room rate quotes and reservations.

You'll guide guests through registration, issue keys, handle transactions, and ensure accurate folios while delivering exceptional service in a fast-paced environment. Equal opportunity employer. Join our global team and help create memorable vacations.