Guest Services Associate: Resort Front Desk & Reservations

Wyndham; United States; On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Paid time off and holidays

Wish day paid time to volunteer

Job summary

Travel + Leisure Co. is hiring a Guest Services Associate to warmly welcome guests from registration to checkout and help create memorable vacations. You will assist with reservations, provide room rate quotes, and share information about the resort and local attractions.

Qualifications include professional appearance, strong English communication, basic math and cash handling, and the ability to multitask in a fast-paced environment. We offer comprehensive benefits and a supportive team.

Qualifications

• Professional appearance and a positive, can-do attitude.
• Excellent communication skills with the ability to read, write and understand English.
• Ability to solve problems with minimal supervision.
• Basic math skills and knowledge of proper cash handling procedures.
• Ability to multitask and work in a fast paced environment.
• Strong attention to detail and organization skills.
• Basic computer and office skills.

Responsibilities

• Register guests and assist with check-in/check-out.
• Provide room rate quotes and share information about the resort and local attractions.
• Issue unit keys and guide guests through the registration process.
• Balance cash receipts and process transactions following established procedures.
• Process reservations for individuals and groups.
• Respond to guest inquiries and concerns promptly.

Skills

Excellent communication

Cash handling

Multitasking

Attention to detail

Basic math

Professional appearance

English literacy

Job description

Travel + Leisure Co. is hiring a Guest Services Associate to warmly welcome guests from registration to checkout and help create memorable vacations. You will assist with reservations, provide room rate quotes, and share information about the resort and local attractions.

Qualifications include professional appearance, strong English communication, basic math and cash handling, and the ability to multitask in a fast-paced environment. We offer comprehensive benefits and a supportive team.