Hospital Unit Coordinator: Patient Flow & Support

Tufts Medical Center; Boston (MA); On-site; USD 25,000 - 33,000; Full time

Job summary

Tufts Medicine is seeking a Unit Coordinator to manage the flow of patient activity on the unit, acting as a communications link between patient care, customer service and the department. The role requires coordinating admissions, discharges, bed changes and documentation while maintaining hospital standards.

The position emphasizes accurate data entry, chart preparation, and collaboration with nursing and clinical staff to ensure timely follow-up and service excellence in a fast-paced hospital

Qualifications

• 1. High school diploma or equivalent.
• 2. One year of customer service experience in a healthcare or customer facing setting.
• 3. Associate's degree.

Responsibilities

• 1. Remains in constant communications with admissions on the status of all patients including transfers, admissions, discharges, bed changes, bed cleaning request, and possible changes through the shift.
• 2. Responsible for review of bed assignments and relaying this information to clinical staff.
• 3. Receives, greets and directs patients, visitors, physicians, and hospital personnel arriving on or calling a patient care unit in a manner consistent with service excellence expectations and hospital standards of behavior.
• 4. Initiates, assembles and maintains patient charts on the assigned unit in appropriate, functional order according to hospital policy.

Skills

Communication

Organization

Independent work

Microsoft Word

Excel

Outlook

Interpersonal skills

Problem solving

Education

High school diploma or equivalent

Associate's degree

Tools

Microsoft Word

Excel

Outlook

Job description

Tufts Medicine is seeking a Unit Coordinator to manage the flow of patient activity on the unit, acting as a communications link between patient care, customer service and the department. The role requires coordinating admissions, discharges, bed changes and documentation while maintaining hospital standards.

The position emphasizes accurate data entry, chart preparation, and collaboration with nursing and clinical staff to ensure timely follow-up and service excellence in a fast-paced hospital