Telemetry Health Unit Coordinator: Patient Flow & Admin

Concord Hospital; Franklin, Northern (NH, KY); Hybrid; USD 38,000 - 62,000; Full time

Job summary

The Health Unit Coordinator 2 at Concord Hospital in New Hampshire plays a key role in patient flow and front-desk operations. You will register patients, enter orders, coordinate information between departments, and maintain accurate medical records while supporting clinical staff.

We value customer service excellence and proficiency with Microsoft Office. The role requires initiative, time management, and the ability to guide new staff as a preceptor on shift.

Qualifications

• Must have outstanding customer service skills.
• Experience with Microsoft Office applications in a Windows environment.

Responsibilities

• Coordinates patient and information flow at the desk area to clinical staff, patients/families and other departments.
• Greets the patient and family and completes the patient registration process.
• Completes order entry process, coordinates computer downtime, and coordinates patient information changes in the computer.
• Demonstrates time management skills.
• Prepares and/or organizes and/or disassembles the patient medical records for charts according to HIMS specifications.
• Helps ensure a clean, safe environment with appropriately stocked supplies and functioning equipment.
• Performs job specific requirements and other duties as assigned.
• Serves as a preceptor for new employees.

Skills

Customer service

Microsoft Office

Multitasking

Education

High school diploma or GED

Job description

The Health Unit Coordinator 2 at Concord Hospital in New Hampshire plays a key role in patient flow and front-desk operations. You will register patients, enter orders, coordinate information between departments, and maintain accurate medical records while supporting clinical staff.

We value customer service excellence and proficiency with Microsoft Office. The role requires initiative, time management, and the ability to guide new staff as a preceptor on shift.