Patient Care Unit Coordinator: Shift-Driven Admin & Liaison

Tufts Medical Center; Boston (MA); On-site; USD 26,000 - 32,000; Full time

Job summary

Tufts Medicine is seeking an administrative support professional to coordinate the flow of patient activity and information on the unit, functioning as a liaison among departments and with patients and families.

The role emphasizes clerical duties, chart preparation, and effective communication within a hospital environment, with opportunities to assist with admissions and discharge processes.

Qualifications

• High school diploma or equivalent is required.
• 1 year of customer service experience in a healthcare or customer facing setting is preferred.
• Associate's degree is preferred.

Responsibilities

• Coordinate flow of patient activity and information on the unit.
• Greet and direct patients, visitors, and staff.
• Maintain patient charts and medical records per policy.
• Transcribe orders to appropriate systems and documents.
• Communicate with nursing and clinical staff to facilitate follow-up appointments.

Skills

Communication skills

Organizational skills

Detail‑oriented

MS Office

Professionalism

Team player

Medical terminology

Problem solving

Education

High school diploma or equivalent

Associate's degree

Tools

Microsoft Word

Excel

Outlook

Job description

Tufts Medicine is seeking an administrative support professional to coordinate the flow of patient activity and information on the unit, functioning as a liaison among departments and with patients and families.

The role emphasizes clerical duties, chart preparation, and effective communication within a hospital environment, with opportunities to assist with admissions and discharge processes.