Hospital Switchboard & Scheduling Specialist

Avera Health; Sioux Falls (SD); On-site; USD 32,000 - 42,000; Full time

Job summary

Avera Heart Hospital in Sioux Falls, SD is seeking a Regular, day-shift switchboard and scheduling support role. You will answer and direct all incoming calls, perform scheduling as needed, and maintain strict patient confidentiality.

Forty hours per week, Monday through Friday, with daily hours potentially adjusted to meet census needs. High school diploma or equivalent required; prior switchboard or scheduling experience preferred.

Qualifications

• High school diploma or equivalent required or preferred.
• Previous switchboard and/or medical scheduling experience preferred.
• Computer skills are essential for daily tasks.

Responsibilities

• Answer and direct all incoming phone calls.
• Some scheduling duties as needed to support clinic operations.
• Maintain patient confidentiality and accurate information handling.

Skills

Customer service

Communication

Discretion/Confidentiality

Multitasking

Education

High school diploma or equivalent

Tools

Computer skills

Job description

Avera Heart Hospital in Sioux Falls, SD is seeking a Regular, day-shift switchboard and scheduling support role. You will answer and direct all incoming calls, perform scheduling as needed, and maintain strict patient confidentiality.

Forty hours per week, Monday through Friday, with daily hours potentially adjusted to meet census needs. High school diploma or equivalent required; prior switchboard or scheduling experience preferred.