Night-Shift Hospital Switchboard Operator

Avera Health; Yankton (SD); On-site; USD 25,000 - 32,000; Full time

Job summary

Avera Sacred Heart Hospital in Yankton, SD is seeking a Regular, night-shift patient communications associate to handle the hospital switchboard, inbound and outbound calls, and emergency codes. You will direct the public, announce information over overhead paging, monitor alarms, and support the care team with accurate, compassionate service.

The role emphasizes clear communication, teamwork, confidentiality, and adherence to CARE values.

Qualifications

• High School diploma or GED, or 1 year related experience.

Responsibilities

• Handle large inbound/outbound calls and direct the public.
• Monitor alarms and overhead paging for emergencies.
• Clarify information, research solutions, and assist customers.
• Maintain confidentiality and work collaboratively with the team.

Education

High School or GED Equivalent

Job description

Avera Sacred Heart Hospital in Yankton, SD is seeking a Regular, night-shift patient communications associate to handle the hospital switchboard, inbound and outbound calls, and emergency codes. You will direct the public, announce information over overhead paging, monitor alarms, and support the care team with accurate, compassionate service.

The role emphasizes clear communication, teamwork, confidentiality, and adherence to CARE values.