Hospital Switchboard & Front Desk Specialist

Indian Health Service; Belcourt (ND); On-site; USD 36,000 - 47,000; Full time

Job summary

Indian Health Service, part of the Department of Health and Human Services, seeks a hospital switchboard operator to manage the telephone system, greet visitors, and perform clerical duties at the Quentin N. Burdick Memorial Health Care Facility.

The role includes answering calls, paging staff with codes, routing messages, and orienting new employees to telephone policies. A friendly, professional presence is essential for patient interactions.

Responsibilities

• Operates a Switchboard and other standard office equipment and personal computer for the hospital.
• Answers all incoming calls for the hospital.
• Operates the public address system to page and alert staff using codes.
• Receives and relays messages for staff and visitors.
• Greets patients and visitors to maintain a customer-friendly environment.
• Manages conference room scheduling for committees and agencies.

Job description

Indian Health Service, part of the Department of Health and Human Services, seeks a hospital switchboard operator to manage the telephone system, greet visitors, and perform clerical duties at the Quentin N. Burdick Memorial Health Care Facility.

The role includes answering calls, paging staff with codes, routing messages, and orienting new employees to telephone policies. A friendly, professional presence is essential for patient interactions.