Hospital Switchboard & Emergency Codes Operator

Tenet Healthcare; Phoenix (AZ); On-site; USD 21,000 - 30,000; Full time

Job summary

Abrazo Community Health Network is seeking a dedicated switchboard operator to manage the hospital PBX system, route calls, and relay messages with a courteous, professional voice. You will support daily operations during a Monday–Friday shift, ensuring accurate information flow across departments.

The role emphasizes quick, calm responses to emergencies and a focus on patient-first service. Training is provided, with opportunities to grow within the health network.

Qualifications

• High School diploma or GED required.
• On the job training provided.
• Experience with switchboard or telephone work preferred.

Responsibilities

• Operate PBX and route calls.
• Respond quickly to emergencies with proper paging.
• Relay messages and update contact info as needed.
• Maintain courteous, professional communication.

Skills

Interpersonal skills

Phone etiquette

Calm under pressure

Self-motivation

Education

High School diploma or GED

Tools

PBX system

Job description

Abrazo Community Health Network is seeking a dedicated switchboard operator to manage the hospital PBX system, route calls, and relay messages with a courteous, professional voice. You will support daily operations during a Monday–Friday shift, ensuring accurate information flow across departments.

The role emphasizes quick, calm responses to emergencies and a focus on patient-first service. Training is provided, with opportunities to grow within the health network.