Hospital Switchboard & Patient Communications Operator

Three Crosses Regional; Las Cruces (NM); On-site; USD 21,000 - 26,000; Full time

Job summary

Three Crosses Regional Hospital is seeking a PBX Operator to support patient-centered care in a fast-paced clinical setting. The role focuses on connecting calls, routing information, and handling emergencies with professionalism.

Requires a high school diploma or GED and knowledge of switchboards and phone systems. The position emphasizes accurate communication and teamwork within hospital departments.

Qualifications

• High school diploma or GED is required.
• Knowledge of switchboards and phone systems.
• Professional, patient-focused communication is essential.

Responsibilities

• Operate telephone switchboards and consoles to connect, hold, transfer and disconnect calls.
• Determine the nature of inquiries and provide general information.
• Communicate pertinent information to maintain a positive hospital environment.
• Provide external connections for staff and answer internal queries directed to the switchboard.
• Provide connections to police, ambulance, or fire department when emergencies are reported.

Skills

Switchboard knowledge

Phone system proficiency

Education

High school diploma or GED

Job description

Three Crosses Regional Hospital is seeking a PBX Operator to support patient-centered care in a fast-paced clinical setting. The role focuses on connecting calls, routing information, and handling emergencies with professionalism.

Requires a high school diploma or GED and knowledge of switchboards and phone systems. The position emphasizes accurate communication and teamwork within hospital departments.