Hospital Switchboard Operator – Patient-Centered Communications

Three-Crosses-Regional-Hospital; Las Cruces (NM); On-site; USD 17,000 - 25,000; Full time

Job summary

Three Crosses Regional Hospital in Las Cruces, NM seeks a dedicated PBX Operator to support a patient-centered culture and clinical excellence.

You will operate telephone switchboards, determine inquiry nature, and provide general information while maintaining professional communication. The role includes connecting staff, handling internal queries, and routing emergencies to police, EMS, or fire services as needed.

Qualifications

• High school diploma or GED required.
• Knowledge of switchboards and phone systems required.

Responsibilities

• Operate telephone switchboards and connect, hold, transfer and disconnect calls.
• Determine the nature of inquiries and provide general information.
• Communicate pertinent information to ensure a safe, efficient hospital environment.
• Provide external connections for staff and answer internal switchboard queries.
• Provide connections to police, ambulance, or fire department in emergencies.

Skills

Knowledge of switchboards and phone系统

Education

High school diploma or GED

Job description

Three Crosses Regional Hospital in Las Cruces, NM seeks a dedicated PBX Operator to support a patient-centered culture and clinical excellence.

You will operate telephone switchboards, determine inquiry nature, and provide general information while maintaining professional communication. The role includes connecting staff, handling internal queries, and routing emergencies to police, EMS, or fire services as needed.