Hospital Security Dispatcher — Emergency Alerts & Dispatch

Cleveland Clinic; Dover (OH); On-site; USD 21,000 - 27,000; Full time

Benefits offered by this job

Benefits package

Job summary

Cleveland Clinic Union Hospital in Dover, Ohio, is seeking a Dispatcher to protect patients, visitors and staff by coordinating the Security Dispatch Office activities and responding to incidents. You will receive calls, dispatch personnel, monitor CCTV, and follow emergency procedures.

A high school diploma and computer skills are required; previous security/dispatch experience is preferred. Follows standard precautions; pays $15.25–$19.60 per hour with a comprehensive benefits package.

Qualifications

• Minimum qualifications include a high school diploma, computer software proficiency, and typing/data entry skills.
• Must have a clear speaking voice over a security radio system and the ability to dispatch personnel in escalating situations.
• Visual acuity to monitor security screens and respond to incidents.
• Experience with access control systems or CCTV is beneficial.

Responsibilities

• Receive calls and requests for service and formulate correct responses.
• Regulate radio traffic by dispatching calls and relaying information.
• Answer questions and give directions to visitors, caregivers and patients.
• Monitor hospital activity on CCTV to detect escalating situations and respond appropriately.
• Implement emergency procedures (fire, disaster, infant abduction, tornado, bomb threat) as directed.
• Maintain dispatch/log/helipad/equipment logs and document incidents.

Skills

High school

Software proficiency

Typing / Data entry

Clear speaking voice

Dispatch in escalations

Visual acuity

Education

High school diploma

Tools

Access control systems

Closed-circuit television

Job description

Cleveland Clinic Union Hospital in Dover, Ohio, is seeking a Dispatcher to protect patients, visitors and staff by coordinating the Security Dispatch Office activities and responding to incidents. You will receive calls, dispatch personnel, monitor CCTV, and follow emergency procedures.

A high school diploma and computer skills are required; previous security/dispatch experience is preferred. Follows standard precautions; pays $15.25–$19.60 per hour with a comprehensive benefits package.