Campus Emergency Communications Dispatcher

Nationwide Children's Hospital Inc; Columbus (OH); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Nationwide Children’s Hospital in Columbus, OH seeks a Communications Officer to receive and transmit emergency information for Protective Services. The role involves monitoring CCTV, prioritizing calls, and dispatching responders across the campus, with weekend shifts required.

Requirements include a High School Diploma or GED; an Associate’s degree is preferred. Training lasts 4–6 weeks, and an IAHSS Basic Security Officer course is required within six months at the employee’s expense with

Qualifications

• High school diploma or equivalent required.
• Associate’s degree and/or equivalent law enforcement/military experience preferred.
• IAHSS Basic Security Officer training within six months (at employee’s expense; reimbursement after completion).
• Ability to read and comprehend policies, statutes, and regulatory publications.
• Excellent customer service and multitasking abilities.

Responsibilities

• Documents designated communications and events in the incident reporting system.
• Answers and prioritizes emergent and non-emergent calls.
• Monitors CCTV cameras and access control systems.
• Dispatches appropriate parties to incidents on or surrounding campus.
• Notifies Protective Services officers of incoming helicopters and EMS.
• Acts as a liaison regarding visitor visitation and employee day-to-day activities.

Skills

Customer service

Interpersonal skills

Policy compliance

Multitasking

Communication

Education

High School Diploma or GED

Associate’s Degree (preferred)

Job description

Nationwide Children’s Hospital in Columbus, OH seeks a Communications Officer to receive and transmit emergency information for Protective Services. The role involves monitoring CCTV, prioritizing calls, and dispatching responders across the campus, with weekend shifts required.

Requirements include a High School Diploma or GED; an Associate’s degree is preferred. Training lasts 4–6 weeks, and an IAHSS Basic Security Officer course is required within six months at the employee’s expense with