Hospital Receptionist: Welcoming Front Desk & Admin Support

Encompass Health Corporation; Ludlow (MA); On-site; USD 22,000 - 30,000; Full time

Job summary

Encompass Health Corporation in Ludlow is seeking a friendly Receptionist to be the welcoming face at our hospital. You will manage the front desk, answer calls, greet visitors, sign in guests, and support routine clerical tasks to keep operations smooth.

This role requires a high school diploma or equivalent, comfort with switchboard equipment, data entry, and the ability to coordinate and prioritize. Flexibility to work varied shifts (weekdays, weekends, evenings) is a plus.

Qualifications

• High school diploma or equivalent preferred.
• Working knowledge of switchboard equipment preferred.
• Ability to use computer systems and complete data entry is preferred.
• Knowledge of 10-key data entry method preferred.
• Detail-oriented with the ability to coordinate, analyze, and make decisions.
• Flexibility to work varied shifts (weekdays, weekends, evenings, nights) as required.

Responsibilities

• Answer all incoming calls and route to appropriate area or individual.
• Greet all visitors; assist them in signing in and wearing badge.
• Enter and scan deposits, charges, and adjustments as directed.
• Run and distribute census reports each morning and at end of day.
• Assist in the entry of information related to admits, discharges, and physician changes.
• Scan all correspondence and any miscellaneous items.
• Check all therapy charges and attach census to back of each therapist's batch.

Skills

Switchboard management

Data entry (10-key)

Computer literacy

Detail-oriented

Shift flexibility

Education

High school diploma or equivalent

Job description

Encompass Health Corporation in Ludlow is seeking a friendly Receptionist to be the welcoming face at our hospital. You will manage the front desk, answer calls, greet visitors, sign in guests, and support routine clerical tasks to keep operations smooth.

This role requires a high school diploma or equivalent, comfort with switchboard equipment, data entry, and the ability to coordinate and prioritize. Flexibility to work varied shifts (weekdays, weekends, evenings) is a plus.