Hospital Receptionist & Front Desk Concierge

Encompass Health; Wesley Chapel (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Tuition reimbursement

401(k) & stock purchase

Flexible spending accounts

Job summary

Encompass Health in Wesley Chapel, FL is seeking a friendly Receptionist to be the first point of contact for patients, visitors and callers, and to operate the switchboard and front desk with a welcoming, professional demeanor. You will provide essential clerical support across departments, maintain accurate data entry, and help create a warm environment that reflects our mission of compassionate care.

Join a team that values growth, teamwork, and dependable service in a nationally recognized

Qualifications

• High school diploma or equivalent preferred.
• Working knowledge of switchboard equipment preferred.
• Ability to use computer systems and complete data entry is preferred.
• Knowledge of 10-key data entry method preferred.
• Detail-oriented with the ability to coordinate, analyze, and make decisions.
• Flexibility to work varied shifts (weekdays, weekends, evenings, nights) as required.

Responsibilities

• Answer all incoming calls and route to appropriate area or individual.
• Greet all visitors; assist them in signing in and wearing badge.
• Enter and scan deposits, charges, and adjustments as directed.
• Run and distribute census reports each morning and at end of day.
• Assist in the entry of information related to admits, discharges, and physician changes.
• Scan all correspondence and any miscellaneous items.
• Check all therapy charges and attach census to back of each therapist's batch.

Skills

Detail-oriented

Switchboard

Data entry

Front desk

Education

High school diploma or equivalent

Tools

10-key data entry

Office software

Job description

Encompass Health in Wesley Chapel, FL is seeking a friendly Receptionist to be the first point of contact for patients, visitors and callers, and to operate the switchboard and front desk with a welcoming, professional demeanor. You will provide essential clerical support across departments, maintain accurate data entry, and help create a warm environment that reflects our mission of compassionate care.

Join a team that values growth, teamwork, and dependable service in a nationally recognized