Front Desk & Resident Services Associate

Gardens of Westbrooke; Wesley Chapel (FL); On-site; USD 26,000 - 36,000; Full time

Job summary

Gardens of Westbrooke in Wesley Chapel, FL, seeks a dedicated receptionist to perform clerical support and answer calls in a professional, courteous manner, following established procedures and reporting to the supervisor. You will manage mail, greet visitors, maintain resident contact lists, schedule appointments, and assist with administrative tasks while upholding HIPAA and confidentiality standards.

The role requires attention to detail, multitasking ability, and flexibility to work evenings

Qualifications

• Must possess, at minimum, a 12th grade education or its equivalent.

Responsibilities

• Operate paging/telephone system as required.
• Answer telephones and direct callers to appropriate personnel.
• Receive and distribute mail; prepare outgoing mail.
• Greet visitors and direct to appropriate office or resident room.
• Maintain confidentiality of resident and facility information.
• Assist with administrative duties (typing, filing).
• Assist with Human Resources functions as needed.
• Knowledge of HIPAA privacy practices.

Skills

Typing

Communication

Computer literacy

10-key calculator

Education

High school diploma or GED

Tools

Copy machine

Fax machine

Multi-line telephone system

Job description

Gardens of Westbrooke in Wesley Chapel, FL, seeks a dedicated receptionist to perform clerical support and answer calls in a professional, courteous manner, following established procedures and reporting to the supervisor. You will manage mail, greet visitors, maintain resident contact lists, schedule appointments, and assist with administrative tasks while upholding HIPAA and confidentiality standards.

The role requires attention to detail, multitasking ability, and flexibility to work evenings