Hospital Patient Flow Lead

Compass Group USA; Saginaw (MI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Paid Parental Leave

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

TouchPoint is seeking a Patient Flow Manager to lead a team of Patient Flow Coordinators and Transporters within a hospital setting. You will oversee dispatcher logic, transport coordination, and service delivery while ensuring safety and regulatory compliance.

The ideal candidate has hospital management experience, strong analytical skills, and the ability to train and develop staff within a fast-paced healthcare environment.

Qualifications

• Management experience in hospital environment and/or patient transportation.
• Analytical ability to interpret data and identify trends.
• Basic computer skills; ability to troubleshoot systems.
• Associate’s degree preferred.

Responsibilities

• Understand and apply patient transport concepts and infection control.
• Develop dispatcher logic and supervise dispatcher activity.
• Coordinate Patient Transportation with other departments and develop service agreements.
• Ensure compliance with Federal, State, JCAHO, OSHA, and CDC.
• Orient, train, and develop dispatchers, transporters, couriers, and drivers.
• Assist in achieving department budget and controlling expenses.

Skills

Management

Data analysis

Computer literacy

Training & development

Education

Associate’s degree

Tools

Windows OS

Job description

TouchPoint is seeking a Patient Flow Manager to lead a team of Patient Flow Coordinators and Transporters within a hospital setting. You will oversee dispatcher logic, transport coordination, and service delivery while ensuring safety and regulatory compliance.

The ideal candidate has hospital management experience, strong analytical skills, and the ability to train and develop staff within a fast-paced healthcare environment.