Hospital Patient Flow Lead — Transport & Operations

Compass Group USA; New York (NY); On-site; USD 66,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/AD&D

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Commuter Benefits

Employee Assistance Program

FSAs

Paid Parental Leave

Personal Leave

Job summary

Crothall Healthcare, a Compass Group company, seeks a Patient Flow Manager to lead a team of Patient Flow Coordinators and Transporters in a hospital setting. You will guide dispatcher logic, supervise transport operations, and coordinate services with other departments to meet service and budget goals.

The role requires hospital management experience, strong analytical abilities, and solid computer skills.

Qualifications

• Management experience in hospital environment and/or patient transportation.
• Analytical ability to interpret statistical data and to distinguish trends and other factors that impact operational activity.
• Basic computer skills with Windows based Operating System; ability to troubleshoot system problems related to computer or software systems and initiate internal or external resolution to system issues.
• Associate’s degree is preferred.

Responsibilities

• Understands and applies knowledge of basic patient transport concepts, infection control practices, and proper body mechanics.
• Understands and determines, explains, and develops dispatcher logic and transporter activities; monitors and supervises dispatcher activity.
• Assists in coordination of Patient Transportation activities and services with other departments; develops service agreements as appropriate.
• Ensures compliance with all regulatory agencies including but not limited to Federal, State, JCAHO, OSHA, and CDC.
• Orients, trains, and develops all levels of personnel such as, dispatchers, trainers, transporters, couriers, drivers, and elevator operators.

Skills

Management experience

Analytical skills

Basic computer skills

Education

Associate’s degree preferred

Job description

Crothall Healthcare, a Compass Group company, seeks a Patient Flow Manager to lead a team of Patient Flow Coordinators and Transporters in a hospital setting. You will guide dispatcher logic, supervise transport operations, and coordinate services with other departments to meet service and budget goals.

The role requires hospital management experience, strong analytical abilities, and solid computer skills.