Hospital Patient Flow Operations Manager

TouchPoint Support Services; Austin (TX); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Parental Leave

Holiday Time Off

Personal Leave

Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Job summary

TouchPoint Support Services is seeking a Patient Flow Manager to lead a team of Patient Flow Coordinators and Transporters in a hospital setting. You will oversee daily operations, staffing, engagement, and high-quality patient observation services across multiple facilities, coordinating with hospital leadership to ensure safe, efficient care.

The role emphasizes operational oversight, staff development, safety compliance, and delivering consistent service across sites while managing budgets

Qualifications

• Management experience in a hospital, healthcare, patient services, or related environment.
• Analytical ability to interpret statistical data and identify trends that impact operations.
• Basic computer skills with Windows OS; troubleshoot system issues.

Responsibilities

• Lead a team of Patient Flow Coordinators and Transporters.
• Oversee daily operations, staffing, and service quality.
• Collaborate with hospital leadership, nursing teams, and frontline staff.
• Ensure regulatory compliance and budget adherence.
• Drive operational performance and employee retention across locations.

Skills

Management

Analytical skills

Computer skills

Job description

TouchPoint Support Services is seeking a Patient Flow Manager to lead a team of Patient Flow Coordinators and Transporters in a hospital setting. You will oversee daily operations, staffing, engagement, and high-quality patient observation services across multiple facilities, coordinating with hospital leadership to ensure safe, efficient care.

The role emphasizes operational oversight, staff development, safety compliance, and delivering consistent service across sites while managing budgets