Hospital Patient Flow Lead

Compass Group USA; New York (NY); On-site; USD 66,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Crothall Healthcare, a Compass Healthcare company, is seeking a Patient Flow Manager to lead a team of patient flow coordinators and transporters within a hospital setting. You will oversee dispatcher logic, coordinate services with other departments, and enforce infection control and body mechanics standards.

The role requires management experience in hospital environments, strong analytical skills, and basic computer literacy.

Qualifications

• Management experience in hospital environment and/or patient transportation.
• Analytical ability to interpret statistical data and to distinguish trends and other factors that impact operational activity.
• Basic computer skills with Windows based Operating System; ability to troubleshoot system problems related to computer or software systems and initiate internal or external resolution to system issues.

Responsibilities

• Understands and applies knowledge of basic patient transport concepts, infection control practices, and proper body mechanics.
• Understands and determines, explains, and develops dispatcher logic and transporter activities; monitors and supervises dispatcher activity.
• Assists in coordination of Patient Transportation activities and services with other departments; develops service agreements as appropriate.
• Ensures compliance with all regulatory agencies including but not limited to Federal, State, JCAHO, OSHA, and CDC.
• Orients, trains, and develops all levels of personnel such as, dispatchers, trainers, transporters, couriers, drivers, and elevator operators.
• Assists unit director in achieving financial objectives, ensures department operates within budget, and assists controlling departmental expenses.
• Performs other duties as assigned.

Skills

Management experience

Analytical skills

Computer literacy

Education

Associate’s degree

Job description

Crothall Healthcare, a Compass Healthcare company, is seeking a Patient Flow Manager to lead a team of patient flow coordinators and transporters within a hospital setting. You will oversee dispatcher logic, coordinate services with other departments, and enforce infection control and body mechanics standards.

The role requires management experience in hospital environments, strong analytical skills, and basic computer literacy.