Hospital Front Desk & Patient Care Coordinator

UofL Health; Louisville (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

UofL Health is seeking a Front Desk Receptionist to greet patients, schedule appointments, and maintain records at our Louisville location. The role supports efficient patient flow, accurate data entry, and courteous service in a fast-paced healthcare setting.

Responsibilities include patient check-in/out, answering inquiries, and coordinating with care teams while ensuring HIPAA privacy and professionalism in all interactions.

Qualifications

• High School Diploma or GED/Equivalent (required).
• 1 year healthcare experience preferred.
• Excellent communication and organizational skills.

Responsibilities

• Answer phone calls and direct them appropriately.
• Check patient into the EMR and complete questionnaires.
• Assist patients with questions and complete orders and referrals.
• Print patient education and test instructions.
• Check patient out at visit completion.
• Maintain confidentiality and HIPAA compliance.

Skills

Phone etiquette

Customer service

Multitasking

Teamwork

Education

High school diploma or GED

Tools

EMR software

Job description

UofL Health is seeking a Front Desk Receptionist to greet patients, schedule appointments, and maintain records at our Louisville location. The role supports efficient patient flow, accurate data entry, and courteous service in a fast-paced healthcare setting.

Responsibilities include patient check-in/out, answering inquiries, and coordinating with care teams while ensuring HIPAA privacy and professionalism in all interactions.