Healthcare Front Desk & Scheduling Specialist

University Medical Center; Louisville (KY); Vor Ort; USD 30.000 - 36.000; Vollzeit

Zusammenfassung

UofL Health in Louisville seeks a friendly receptionist to greet patients, schedule appointments, and maintain records in outpatient clinics. This role supports patient flow and coordination of care. Candidates should have strong customer service and communication skills, proficient computer usage, and the ability to handle inquiries with professionalism.

A high school diploma or GED is required. Healthcare experience is preferred, with a collaborative team environment and commitment to

Qualifikationen

• Strong customer service and communication skills.
• Must understand and be able to perform professional phone etiquette.
• Proficient with basic computer skills.

Aufgaben

• Answer phone calls and direct them appropriately.
• Check patient into the electronic medical record.
• Ensure patient packet questionnaire is complete, if not assist patient in completing.
• Address patients questions or needs.
• Review MD visit orders to manage and expedite ordered care (e.g., referrals, follow up visits, DME orders, test orders and medication orders).
• Print paperwork for patient education and/or test instructions.
• Check patient out of the electronic medical record at completion of visit.
• Demonstrates a commitment to service, organization values and professionalism.

Kenntnisse

Customer service

Communication skills

Phone etiquette

Computer skills

Ausbildung

High School Diploma or GED

Jobbeschreibung

UofL Health in Louisville seeks a friendly receptionist to greet patients, schedule appointments, and maintain records in outpatient clinics. This role supports patient flow and coordination of care. Candidates should have strong customer service and communication skills, proficient computer usage, and the ability to handle inquiries with professionalism.

A high school diploma or GED is required. Healthcare experience is preferred, with a collaborative team environment and commitment to