Hospital Emergency Communications Operator

Universal Health Services; Denison (TX); Vor Ort; USD 21.000 - 28.000; Vollzeit

Zusammenfassung

Texoma Medical Center, part of Universal Health Services, is seeking a Telephone Operator to handle emergency calls and incoming lines from a busy hospital setting in Denison, TX. The role requires迅 fluency in English and excellent communication under pressure, with prior PBX or patient-facing experience preferred.

You will ensure callers are directed promptly and professionally, maintaining calm, clear, and courteous interactions while supporting fast response during emergencies.

Qualifikationen

• Requires at least 1 year of PBX or customer service experience requiring extensive phone work.
• Reading and numerical competency.
• Ability to fluently speak and understand English. Must perform calmly, competently and quickly in emergency situations with sound judgement and good keyboard/computer skills.

Aufgaben

• The Telephone Operator handles emergency calls and codes. Responds to incoming calls in a timely manner, directs caller to appropriate line demonstrating smooth, clear, and courteous professional communication practices.

Kenntnisse

PBX experience

Customer service

Phone work

Jobbeschreibung

Texoma Medical Center, part of Universal Health Services, is seeking a Telephone Operator to handle emergency calls and incoming lines from a busy hospital setting in Denison, TX. The role requires迅 fluency in English and excellent communication under pressure, with prior PBX or patient-facing experience preferred.

You will ensure callers are directed promptly and professionally, maintaining calm, clear, and courteous interactions while supporting fast response during emergencies.