Hospital Emergency Communications Operator

Universal Hospital Services Inc.; Denison (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading healthcare provider in Denison, Texas, is seeking a Telephone Operator to manage emergency calls and direct incoming calls with professionalism. The ideal candidate has at least a year of experience in PBX or customer service, preferably in a hospital setting. Strong communication skills and the ability to remain calm under pressure are essential. This position offers a critical role in ensuring effective communication within the healthcare environment, fostering a strong relationship with the community.

Qualifications

• 1+ years of PBX or customer service experience required.
• Previous hospital experience strongly preferred.
• Ability to perform competently in emergency situations.

Responsibilities

• Handle emergency calls and codes.
• Respond to incoming calls timely and courteously.
• Direct callers to appropriate lines of communication.

Skills

PBX Experience

Customer Service

Communication Skills

Keyboard/Computer Skills

Stress Management

English Fluency

Job description

A leading healthcare provider in Denison, Texas, is seeking a Telephone Operator to manage emergency calls and direct incoming calls with professionalism. The ideal candidate has at least a year of experience in PBX or customer service, preferably in a hospital setting. Strong communication skills and the ability to remain calm under pressure are essential. This position offers a critical role in ensuring effective communication within the healthcare environment, fostering a strong relationship with the community.