Healthcare Emergency Dispatch & Paging Operator

Methodist Health System; Dallas (TX); Sur place; USD 40 000 - 52 000; Plein temps

Résumé du poste

Methodist Dallas Medical Center in Dallas, Texas is seeking a Police Dispatch Operator to provide operator services, police dispatch, emergency systems monitoring, and alert/code paging for physicians, visitors, and staff.

The role requires the ability to stay calm under pressure, strong communication, and flexibility to work across campuses within the Methodist Health System; prior multi-line phone operation and healthcare communications experience is preferred.

Qualifications

• Able to handle stressful situations and make decisions in a timely manner.
• Organize work and work area with time constraints in a fast paced environment.
• Professionally communicate orally and in writing.
• Work flexible schedule at various campuses within the MHS system.

Responsabilités

• Answer and direct incoming calls; provide assistance and directory services.
• Attend annual safety training and complete safety requirements.
• Dispatch appropriate personnel during emergencies and alerts; use paging, radio, and notification tools.
• Maintain activity logs for Police Department, engineering, and staff as required.
• Monitor alarms (code red, code blue, alert I/II, code EMRT) and respond per policy.
• Provide dispatching services for MHS Police Department, engineering, and staff via two-way radio on campus.
• Other duties as assigned.

Connaissances

Stress management

Time management

Communication

Flexible schedule

Customer service

Initiative

Outils

Microsoft Office

Description du poste

Methodist Dallas Medical Center in Dallas, Texas is seeking a Police Dispatch Operator to provide operator services, police dispatch, emergency systems monitoring, and alert/code paging for physicians, visitors, and staff.

The role requires the ability to stay calm under pressure, strong communication, and flexibility to work across campuses within the Methodist Health System; prior multi-line phone operation and healthcare communications experience is preferred.