Healthcare Dispatch Operator: Emergency & Communications

METHODIST MANSFIELD MEDICAL CENTER; Dallas (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

Methodist Mansfield Medical Center in Dallas, TX is hiring for a Full-time PBX/Operator role. You will provide operator services, police dispatch, emergency system monitoring, and alert/code paging for physicians, visitors, and staff across campus.

This position requires the ability to stay calm under pressure, strong communication skills, and flexibility to work across campuses within the MHS system. 8-hour shifts, five days per week.

Qualifications

• 6 months of multi-line phone operation required.
• 6 months of communications experience in healthcare or hospital setting preferred.
• Ability to operate in a fast-paced environment and manage stress.

Responsibilities

• Answer and direct incoming calls and provide directory assistance.
• Dispatch appropriate personnel during emergencies using paging, radio, and notification tools.
• Maintain logs for police, engineering and staff as required.
• Monitor alarms such as code red, code blue, and fire/panic systems and respond per policy.
• Provide two-way radio dispatch services on campus and assist with safety communications.

Skills

Multi-line phone

Radio dispatching

Tools

Microsoft Office

Job description

Methodist Mansfield Medical Center in Dallas, TX is hiring for a Full-time PBX/Operator role. You will provide operator services, police dispatch, emergency system monitoring, and alert/code paging for physicians, visitors, and staff across campus.

This position requires the ability to stay calm under pressure, strong communication skills, and flexibility to work across campuses within the MHS system. 8-hour shifts, five days per week.