Hospital Dispatch Operator — 24/7 Emergency Communications

LCMC Health; United States; On-site; USD 52,000 - 65,000; Full time

Job summary

LCMC Health in New Orleans seeks a professional communications operator to manage hospital switchboard operations and emergency paging. You will handle calls, alarms, and beeper coordination while maintaining a calm, efficient front-line presence.

Candidates should have a High School Diploma or GED, with preferred experience in PBX, call centers, or healthcare customer service. Flexibility for nights and holidays is required to meet a 24-hour operation.

Qualifications

• High School Diploma or GED required; relevant experience considered in lieu of education.
• Preferred: 6 months of PBX, call center, and/or customer service experience in healthcare.
• Demonstrated ability to handle emergency calls calmly and professionally.

Responsibilities

• Answer incoming and outgoing calls using proper customer service standards.
• Monitor emergency alarms and coordinate departments during emergencies.
• Operate hospital switchboard and paging systems; relay calls as needed.
• Maintain beeper lists and notify personnel when alarms trigger.

Skills

Effective communication

Multi-tasking

Professional demeanor

Ability to handle 24-hour operation

Education

High School Diploma or GED

Tools

PBX

Call center software

Job description

LCMC Health in New Orleans seeks a professional communications operator to manage hospital switchboard operations and emergency paging. You will handle calls, alarms, and beeper coordination while maintaining a calm, efficient front-line presence.

Candidates should have a High School Diploma or GED, with preferred experience in PBX, call centers, or healthcare customer service. Flexibility for nights and holidays is required to meet a 24-hour operation.