Healthcare Switchboard & Dispatch Operator

Community Health Systems, Inc.; Lufkin (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

Community Health Systems, Inc. in Lufkin, Texas is seeking a Switchboard Operator to manage inbound and outbound calls, provide information, and dispatch calls to appropriate departments. The role supports paging, emergency communications, and accurate information delivery to patients and staff.

The position requires 0–2 years in customer service or healthcare settings with 1–2 years of switchboard experience preferred. Strong communication and organizational skills are essential.

Qualifications

• 0-2 years of experience in customer service, call center, or healthcare setting.
• 1-2 years of switchboard experience preferred.

Responsibilities

• Answers all incoming calls promptly and routes callers to the correct department or person.
• Performs paging for employees, providers, rapid response teams, and essential personnel.
• Provides accurate information to patients, staff, and external customers.

Skills

Switchboard operation

Verbal communication

Customer service

Job description

Community Health Systems, Inc. in Lufkin, Texas is seeking a Switchboard Operator to manage inbound and outbound calls, provide information, and dispatch calls to appropriate departments. The role supports paging, emergency communications, and accurate information delivery to patients and staff.

The position requires 0–2 years in customer service or healthcare settings with 1–2 years of switchboard experience preferred. Strong communication and organizational skills are essential.