24/7 Hospital Dispatch Specialist

LCMC Health; Ardmore (NC); On-site; USD 25,000 - 36,000; Part time

Job summary

LCMC Health in United States is seeking a Telephone Dispatch Operator at West Jefferson Medical Center to serve as a vital communications hub among patients, visitors, staff, and emergency responders. The role requires calm, quick thinking and precise information exchange to support care teams around the clock.

The position emphasizes confidentiality, compassion, and accuracy, with shift flexibility to cover 24/7 operations and critical communications across hospital departments.

Qualifications

• Excellent customer service and communication skills.
• Demonstrates calmness and focus during stressful situations.
• Attention to detail and accuracy in information handling.
• Upholds patient confidentiality and privacy in a healthcare setting.
• Able to work independently and as part of a team.

Responsibilities

• Serve as a central communications hub, connecting patients, visitors, staff and emergency responders.
• Coordinate critical information and ensure timely, accurate delivery of messages during emergencies.

Skills

Customer service

Calm under pressure

Attention to detail

Confidentiality

Communication

Job description

LCMC Health in United States is seeking a Telephone Dispatch Operator at West Jefferson Medical Center to serve as a vital communications hub among patients, visitors, staff, and emergency responders. The role requires calm, quick thinking and precise information exchange to support care teams around the clock.

The position emphasizes confidentiality, compassion, and accuracy, with shift flexibility to cover 24/7 operations and critical communications across hospital departments.