24/7 Emergency Medical Dispatcher - Critical-Call Operator

911 Emergency Communications; New Llano (LA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in New Llano, LA seeks Emergency Medical Dispatchers to help callers, gather information, and determine response priorities using approved protocols. The role may include overnight shifts, weekends, holidays, and overtime as operations require.

Requires a high school diploma or equivalent; CPR certification and EMD certification may be required. Training is provided for eligible applicants.

Qualifications

• High school diploma or recognized equivalent.
• CPR certification may be required.
• EMD certification may be required or sponsorship provided by the vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through approved medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Call handling

Communication

Emergency protocols

Data entry

Documentation

Education

High school diploma

EMD certification

Tools

Dispatch software

Job description

911 Emergency Communications in New Llano, LA seeks Emergency Medical Dispatchers to help callers, gather information, and determine response priorities using approved protocols. The role may include overnight shifts, weekends, holidays, and overtime as operations require.

Requires a high school diploma or equivalent; CPR certification and EMD certification may be required. Training is provided for eligible applicants.