Hospice Medical Receptionist — Caring Front Desk Pro

Buena Vista Home Health, Palliative Care & Hospice; Los Angeles (CA); On-site; USD 29,000 - 34,000; Full time

Job summary

Buena Vista Hospice is seeking a Medical Receptionist to be the first point of contact for visitors and callers in a busy hospice setting. The role emphasizes exceptional customer service, HIPAA-compliant administration, and smooth front-desk operations at our Los Angeles area location.

The ideal candidate has at least 1 year of relevant experience, familiarity with medical terminology, and strong communication and multitasking abilities to support multiple departments efficiently.

Qualifications

• 1+ year of experience as a Medical Receptionist, Healthcare Receptionist, or administrative support professional.
• Experience in hospice, home health, healthcare, or medical office settings preferred.
• Knowledge of medical terminology.
• Strong customer service, communication, and multitasking skills.
• Proficient computer and telephone skills.

Responsibilities

• Greet and assist visitors, patients, and vendors.
• Answer and direct incoming calls professionally.
• Verify patient information and maintain HIPAA compliance.
• Manage mail, packages, and office correspondence.
• Perform filing, scanning, data entry, and document preparation.
• Support medical records and administrative departments.
• Keep the reception area organized and professional.
• Monitor office supplies, equipment, and postage.

Skills

Customer service

Multitasking

Communication

Computer skills

Telephone skills

Medical terminology

Job description

Buena Vista Hospice is seeking a Medical Receptionist to be the first point of contact for visitors and callers in a busy hospice setting. The role emphasizes exceptional customer service, HIPAA-compliant administration, and smooth front-desk operations at our Los Angeles area location.

The ideal candidate has at least 1 year of relevant experience, familiarity with medical terminology, and strong communication and multitasking abilities to support multiple departments efficiently.