Medical Receptionist - Hospice

The Pennant Group; Thousand Oaks (CA); Hybrid; USD 29,000 - 34,000; Full time

Job summary

Buena Vista Hospice is hiring a Medical Receptionist in Thousand Oaks to be the first point of contact, delivering welcoming customer service and efficient administrative support at the front desk.

The role supports medical records and administrative departments, ensuring HIPAA compliance and smooth daily operations in a hospice environment. This full-time position is part of The Pennant Group network, serving Ventura County communities.

Qualifications

• 1+ year of experience as a Medical Receptionist or healthcare administrative role.
• Experience in hospice, home health, healthcare, or medical office settings preferred.
• Strong customer service, communication, and multitasking skills.

Responsibilities

• Greet visitors and assist visitors, patients, and vendors.
• Answer and direct incoming calls professionally and route to appropriate parties.
• Verify patient information and maintain HIPAA compliance.
• Manage mail, packages, and office correspondence.
• Perform filing, scanning, data entry, and document preparation.
• Support medical records and administrative departments.
• Keep the reception area organized and professional.
• Monitor office supplies, equipment, and postage.

Skills

Customer service

Communication

Multitasking

Medical terminology

Tools

Computer skills

Telephone systems

Job description

**Medical Receptionist - Hospice****Pay:** $21 - $25 per hour**Job Type:** Full Time***Buena Vista Hospice (BV)*** provides positive, life-changing services that have touched the lives of thousands of individuals in the Ventura & Los Angeles Counties in California.At BV, our culture is nurtured by our core values: **Celebration, Accountability, Integrity, Enthusiasm, Respect, Loving One Another, Customer Second, and Ownership.** Your growth is important to us. We set individual and team goals to ensure that we continue to grow together and serve our patients & their families at the highest standard.We understand the importance of the work we do, and put our hearts into it every day by serving patients, serving staff, and treating one another with respect and dignity.**JOB SUMMARY**The Medical Receptionist serves as the first point of contact for visitors and callers, providing exceptional customer service and administrative support. This role ensures smooth front desk operations and assists with various office tasks to maintain an efficient and welcoming environment.**Responsibilities*** Greet and assist visitors, patients, and vendors.* Answer and direct incoming calls professionally.* Verify patient information and maintain HIPAA compliance.* Manage mail, packages, and office correspondence.* Perform filing, scanning, data entry, and document preparation.* Support medical records and administrative departments.* Keep the reception area organized and professional.* Monitor office supplies, equipment, and postage.**Qualifications*** 1+ year of experience as a Medical Receptionist, Healthcare Receptionist, or administrative support professional.* Experience in hospice, home health, healthcare, or medical office settings preferred.* Knowledge of medical terminology.* Strong customer service, communication, and multitasking skills.* Proficient computer and telephone skills.**About Buena Vista Hospice**Buena Vista Hospice is part of the **Pennant Group**, a nationwide network with over 300 locations. We combine the stability of a proven healthcare leader with the freedom to innovate locally in **Ventura County and San Fernando Valley** **hospice care**.Our **Core Values**: **CAPLICO*** Celebration* Accountability* Passion for Learning* Love One Another* Intelligent Risk Taking* Customer Second* OwnershipThe employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.