Hospice Medical Receptionist — Compassionate Front Desk

Comunidade Metodista; Valparaiso (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental & Vision insurance

Paid Time Off

Paid holidays

401k with up to 4% employer matching

Tuition reimbursement

Company car for qualifying individuals

Mileage reimbursement

Competitive pay

Job summary

Heart to Heart Hospice House in Valparaiso, IN seeks a friendly Medical Receptionist to provide clerical support and to manage the front desk. The role emphasizes accurate records, patient communications, and a caring approach in a hospice environment.

The ideal candidate will have a high school diploma (college preferred), one year of office experience, and comfort with medical terminology. Strong phone and computer skills, plus reliable transportation and a valid driver’s license, are required.

Qualifications

• High school diploma required; college preferred.
• At least one year general office experience, preferably in healthcare or hospice.
• Knowledge of medical terminology preferred.
• Current State Driver’s License and reliable transportation with ongoing auto liability insurance.
• Excellent phone, computer, interpersonal and organizational skills.

Responsibilities

• Provide clerical support including admission and new hire packets; monitoring and ordering office supplies and forms; typing; filing and copying.
• Facilitate the communications system including mail distribution, pagers, phone system, memos, and disseminates messages.
• Promote effective communication to patient/family, team members and health care professionals and maintain confidentiality.
• Competently handle multi-line phone system and understand system features.
• Performance of other duties as required.
• Ensure overall compliance with local, state and federal laws, Medicare regulations, and policies.

Skills

Phone skills

Computer skills

Interpersonal skills

Organizational skills

Knowledge of medical terminology

Valid driver’s license

Reliable transportation

Typing

Auto liability insurance

Education

High school diploma

College degree preferred

Tools

Phone system operation

Job description

Heart to Heart Hospice House in Valparaiso, IN seeks a friendly Medical Receptionist to provide clerical support and to manage the front desk. The role emphasizes accurate records, patient communications, and a caring approach in a hospice environment.

The ideal candidate will have a high school diploma (college preferred), one year of office experience, and comfort with medical terminology. Strong phone and computer skills, plus reliable transportation and a valid driver’s license, are required.