Hospice Front Desk Coordinator — Patient Care Support

The Pennant Group; Thousand Oaks (CA); On-site; USD 29,000 - 34,000; Full time

Job summary

Buena Vista Hospice is hiring a Medical Receptionist in Thousand Oaks to be the first point of contact, delivering welcoming customer service and efficient administrative support at the front desk.

The role supports medical records and administrative departments, ensuring HIPAA compliance and smooth daily operations in a hospice environment. This full-time position is part of The Pennant Group network, serving Ventura County communities.

Qualifications

• 1+ year of experience as a Medical Receptionist or healthcare administrative role.
• Experience in hospice, home health, healthcare, or medical office settings preferred.
• Strong customer service, communication, and multitasking skills.

Responsibilities

• Greet visitors and assist visitors, patients, and vendors.
• Answer and direct incoming calls professionally and route to appropriate parties.
• Verify patient information and maintain HIPAA compliance.
• Manage mail, packages, and office correspondence.
• Perform filing, scanning, data entry, and document preparation.
• Support medical records and administrative departments.
• Keep the reception area organized and professional.
• Monitor office supplies, equipment, and postage.

Skills

Customer service

Communication

Multitasking

Medical terminology

Tools

Computer skills

Telephone systems

Job description

Buena Vista Hospice is hiring a Medical Receptionist in Thousand Oaks to be the first point of contact, delivering welcoming customer service and efficient administrative support at the front desk.

The role supports medical records and administrative departments, ensuring HIPAA compliance and smooth daily operations in a hospice environment. This full-time position is part of The Pennant Group network, serving Ventura County communities.