Receptionist

Hospice of the Valley; Phoenix (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Supportive work environment

Competitive benefits

Generous Paid Time Off

Flexible schedules

Job summary

Hospice of the Valley in Phoenix seeks a Receptionist to create a welcoming front office, route calls, assist visitors, and support daily office operations. The role requires strong communication, discretion, reliability and the ability to manage multiple priorities with a courteous, professional presence.

You will provide clerical support, maintain schedules, and help maintain a respectful, patient-centered environment.

Qualifications

• Minimum two years of multi-line phone experience.
• Minimum two years of administrative support experience.
• Exceptional customer service and phone skills with warmth over the phone.
• Ability to follow written as well as oral instructions.
• Possess neat and professional image.
• Attention to detail, speed, accuracy and follow-through with minimal supervision.
• Ability to gather and interpret data from different sources.
• Good problem solving/critical thinking abilities.
• Ability to work in a fast-paced environment with frequent interruptions.
• Proven ability to deal with confidential information in a professional manner.

Responsibilities

• Provides professional reception services and manages incoming calls and visitors efficiently and courteously.
• Provides high-quality clerical and administrative support.
• Maintains and strengthens professional knowledge, skills and effectiveness.
• Demonstrates high standards of personal accountability and professional conduct.

Job description

Join Arizona’s largest, most prominent not-for-profit hospice, serving the valley since 1977.

Hospice of the Valley is a national leader in hospice care and has been serving thePhoenixmetropolitan area since 1977. A mission-driven, not-for-profit organization, Hospice of the Valley employs compassionate, skilled professionals who are committed to excellence, enjoy teamwork, and contribute daily to our mission and culture of caring. Team members experience a friendly, supportive atmosphere, leadership support, autonomy, flexibility and the privilege of doing meaningful, rewarding work.

• Supportive work environment with a culture of caring for patients and one another.
• Competitive wages and excellent benefit program.
• Generous Paid Time Off.
• Flexible schedules for work/life balance

Position Profile

The Receptionist will be responsible for creating a welcoming and professional front office experience while supporting daily office operations through accurate call routing, visitor assistance, distribution of interoffice and U.S mail, conference room scheduling, meeting set up and general clerical support. The position requires strong communication skills, attention to detail, discretion, reliability and the ability to manage multiple priorities while maintaining a courteous, helpful and professional presence.

Responsibilities

• Provides professional reception services and manages incoming calls and visitors efficiently and courteously.
• Provides high-quality clerical and administrative support.
• Maintains and strengthens professional knowledge, skills and effectiveness.
• Demonstrates high standards of personal accountability and professional conduct.

Minimum Qualifications

• Minimum two years of multi-line phone experience.
• Minimum two years of administrative support experience.
• Exceptional customer service and phone skills to interact with others in a pleasant, helpful and cooperative manner. Clear speaking voice and skilled in projecting enthusiasm and warmth over the telephone.
• Ability to give and follow written as well as oral instruction.
• Possess neat and professional image.
• Ability to perform assigned duties with attention to detail, speed, accuracy and follow-through with minimal supervision.
• Ability to gather and interpret data from different sources.
• Good problem solving/critical thinking abilities.
• Ability to work in a fast-paced environment with frequent interruptions.
• Proven ability to deal with confidential information in a professional manner.

Preferred Qualifications

• Previous medical office/health care experience.

Hospice of the Valley is an equal employment opportunity employer. EOE/M/F/D/V