Hospice Care Transition Liaison

VitalCaring Group; Red Oak (TX); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) match

Flexible Spending Account

Life insurance

Paid time off

Continuing education reimbursement

Referral program

Identity protection

Prepaid legal services

Employee assistance program

Job summary

VitalCaring Group in Texas is seeking a Care Transition Coordinator (CTC) to connect patients, families, and healthcare partners with hospice services. This field-based role focuses on timely care transitions, relationship-building, and strategic referral growth.

You will serve as the primary liaison between referral sources and clinical teams, perform needs discovery, and drive admissions while documenting activities in CRM and EMR systems.

Qualifications

• Bachelor’s degree or equivalent experience preferred.
• 2+ years healthcare sales experience preferred.
• Strong communication and relationship-building skills.
• Ability to travel and manage multiple priorities.
• Proficiency with CRM systems.

Responsibilities

• Serve as the primary liaison between referral sources, patients, caregivers and clinical teams to ensure seamless care transitions
• Execute structured sales calls including pre-call planning, relationship building, needs discovery, and closing
• Build and maintain strong relationships with referral partners through consistent communication and service excellence
• Develop and execute strategies to grow market share and drive referral volume
• Track, manage, and document sales activity across referral sources using CRM tools
• Achieve established referral and admission goals

Skills

Communication

Relationship-building

Influencing

Time management

CRM proficiency

Sales experience

Driver’s license

Education

Bachelor’s degree in relevant field

Tools

CRM systems

Microsoft Office

Job description

VitalCaring Group in Texas is seeking a Care Transition Coordinator (CTC) to connect patients, families, and healthcare partners with hospice services. This field-based role focuses on timely care transitions, relationship-building, and strategic referral growth.

You will serve as the primary liaison between referral sources and clinical teams, perform needs discovery, and drive admissions while documenting activities in CRM and EMR systems.