Field-Based Hospice Care Transition Specialist

VitalCaring Group; Alabama; On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

401(k) with company match

Tuition and continuing education reimb

Employee referral program

Flexible Spending Accounts (FSA)

Job summary

VitalCaring Group in Alabama is seeking a Care Transition Coordinator (CTC) to connect patients, families, and healthcare partners to hospice services. You’ll serve as the primary liaison between referral sources and internal clinical teams, ensuring timely transitions of care and smooth admissions.

In this field-based role, you’ll blend healthcare outreach, care coordination, and partnership development to drive referral growth while delivering compassionate, patient-centered service across the

Qualifications

• Bachelor’s degree in Healthcare, Business, Marketing, or related field preferred (or equivalent experience)
• Minimum of two years of healthcare or related sales experience
• Strong communication, relationship-building, and influencing skills
• Ability to manage multiple priorities in a fast-paced, field-based environment
• Proficiency with Microsoft Office and CRM systems
• Demonstrated ability to work independently and drive results
• Valid driver’s license and reliable transportation

Responsibilities

• Serve as the primary liaison between referral sources, patients, caregivers, and clinical teams to ensure seamless care transitions
• Execute structured, effective sales calls including pre-call planning, relationship building, needs discovery, and closing
• Build and maintain strong relationships with referral partners through consistent communication and service excellence
• Develop and execute strategies to grow market share and drive referral volume
• Track, manage, and document sales activity across referral sources using CRM tools
• Achieve established referral and admission goals
• Establish trusted partnerships with hospitals, physicians, case managers, and community stakeholders
• Collaborate closely with clinical and operational teams to support timely and appropriate patient admissions
• Represent VitalCaring professionally across all healthcare settings
• Participate in community outreach and events to promote services and strengthen partnerships
• Facilitate smooth transitions for patients into home health or hospice services
• Communicate patient needs, risks, and updates to internal teams to support safe, effective care delivery
• Ensure accurate and timely documentation in CRM and EMR systems

Skills

Communication skills

Relationship-building

Influencing abilities

Multitasking

Field-based work

Education

Bachelor’s degree in Healthcare/Business/Marketing

Tools

Microsoft Office

CRM systems

Job description

VitalCaring Group in Alabama is seeking a Care Transition Coordinator (CTC) to connect patients, families, and healthcare partners to hospice services. You’ll serve as the primary liaison between referral sources and internal clinical teams, ensuring timely transitions of care and smooth admissions.

In this field-based role, you’ll blend healthcare outreach, care coordination, and partnership development to drive referral growth while delivering compassionate, patient-centered service across the