Hospice Care Transition & Hospital Referral Lead

St-Croix-Hospice-; Oshkosh (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

St. Croix Hospice seeks a Care Transition Coordinator/Account Executive focused on hospitals to build referral networks, educate stakeholders about hospice care, and drive volume through strategic hospital partnerships.

You will coordinate marketing and sales efforts, collaborate with clinicians, and manage CRM activities to ensure timely referrals and high-quality patient outcomes. Ideal candidates bring 3+ years in hospice or related sales, strong communication and negotiation skills, and the

Qualifications

• 3+ years of proven success in a sales role, preferably within hospice, medical device, or pharmaceutical sales.
• Strong communications, negotiation, and public relations skills.
• Ability to be autonomous, organized, assertive, flexible and cooperative.
• Ability to pass DHS background study.
• Experience coordinating with clinical partners and referral sources.

Responsibilities

• Meet admission and call volume targets.
• Coordinate daily sales and marketing operations including marketing initiatives.
• Build and monitor perceptions of St. Croix Hospice as a high-quality provider.
• Collaborate with clinical partners to drive patient referrals and growth.
• Document sales activity in CRM per organizational requirements.
• Employ marketing/promotional initiatives to achieve budgeted sales volumes.
• Understand markets, government agencies, payer groups, and referral sources.
• Facilitate communication among patients, families, caregivers, facilities, and physicians.
• Educate patients and families about hospice options and informed decisions.
• Assist leadership in budgeting and marketing allocations.
• Monitor resources and budget adherence for marketing activities.
• Conduct market assessments and develop marketing plans to meet goals.
• Coordinate events, vendor fairs, and exhibits across territories.
• Support training and mentoring of Care Transition Coordinators.
• Assist in orienting new staff in the marketing team.
• Contribute to strategic planning for expanded services.

Skills

Sales

Customer relationships

Negotiation

Communication

Healthcare industry knowledge

Education

Associate’s degree in marketing, Business Administration, Healthcare, or related field

Job description

St. Croix Hospice seeks a Care Transition Coordinator/Account Executive focused on hospitals to build referral networks, educate stakeholders about hospice care, and drive volume through strategic hospital partnerships.

You will coordinate marketing and sales efforts, collaborate with clinicians, and manage CRM activities to ensure timely referrals and high-quality patient outcomes. Ideal candidates bring 3+ years in hospice or related sales, strong communication and negotiation skills, and the