Hospice Care Team Admin Assistant — Evening, Part-Time

Empath Health; Delray (TX); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Competitive pay

Benefits & Wellness

PTO: 5+ weeks

Job summary

Trustbridge Hospice, a member of Empath Health, seeks a Care Team Assistant for our Delray Beach team. This onsite, part-time role runs Monday to Thursday evenings (5:30pm–12:00am) supporting the care team and ensuring compassionate, organized care for patients and families during a meaningful life transition.

The ideal candidate will have a high school diploma or GED and at least 2 years of hospice administrative experience, strong communication skills, and proficiency with MS Word, Excel, and

Qualifications

• High school diploma or GED; minimum 2 years administrative experience in hospice or related field preferred.
• Excellent verbal and written communication skills. Solid customer service skills.
• Excellent documentation and organizational skills, including time management, multi-tasking and prioritizing.
• Exhibit self-direction, independent judgment, discretion and ability to work and collaborate with all team members, including volunteers.
• Strong computer knowledge in MS Word, Excel and Outlook, and the capability to learn additional software as needed.
• Demonstrated ability to be sensitive to the needs of the staff and Empath Health clientele as well as flexibility within an organized system.
• Medical terminology background preferred.

Responsibilities

• Perform administrative clerical duties for team such as filing, processing/entering and copying documents (including timesheets for HHA’s, volunteer hours in Raiser's Edge, etc.); distributing mail, faxes, and phone messages in a timely manner; maintain office and team supplies.
• Ensure information on patient charts is accurate. Assist in distributing the appropriate paperwork to the different disciplines, departments and/or community partners in a timely fashion.
• Collaborate with Team Leadership to keep team informed and prepared for weekly IDT meetings, supports, upcoming events, functions, agency meetings and educational opportunities as well as participate in these functions as assigned.
• Assist in tracking team census by monitoring all changes of status, levels of care, admissions, deaths, discharges, and transfers via electronic software; updating patient care board and calculating team census in a timely manner.
• Works collaboratively with other team members to assist in coverage of patient care needs; handles phone requests calmly, effectively and in a professional manner that supports customer service while adhering to the agency “communication practices” as directed by team leadership.
• Communicating patient equipment needs to DME and maintaining records of transactions and coordinating DME removal as identified.

Skills

Admin support

Customer service

MS Office

Education

High school diploma or GED

Tools

Raiser's Edge

MS Office Suite

Job description

Trustbridge Hospice, a member of Empath Health, seeks a Care Team Assistant for our Delray Beach team. This onsite, part-time role runs Monday to Thursday evenings (5:30pm–12:00am) supporting the care team and ensuring compassionate, organized care for patients and families during a meaningful life transition.

The ideal candidate will have a high school diploma or GED and at least 2 years of hospice administrative experience, strong communication skills, and proficiency with MS Word, Excel, and