Hospice Care Coordinator - Drive Referrals & Transitions

Community Healthcare of Texas; Fort Worth (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive Pay

Generous Paid Time Off Programs

Company-provided Life Insurance, Short

Long-Term Disability

Medical, Dental, Vision

Flexible Spending Account and HealthS

Employee Assistance Program

Retirement Savings Plan

Mileage reimbursement for work-related

Job summary

Community Healthcare of Texas is seeking a Care Coordinator to act as the hospice expert, coordinating services and guiding patients and families through transitions to hospice care; build relationships at facilities to reinforce CHOT/Providence Hospice as the provider of choice.

The role emphasizes healthcare marketing, hospice experience, and strong medical knowledge, with a focus on education of staff, managing referrals, and smooth discharge planning across partner facilities.

Qualifications

• 1-3 years of healthcare marketing experience.
• 1 year of hospice experience.
• Medical knowledge strongly preferred (ability to read charts, know medications, etc.)
• Required to be proficient using PC including Microsoft office.
• Four-year college degree preferred.

Responsibilities

• Respond to referral sources in a timely manner; evaluate patient desire for hospice; meet with families/patients to discuss goals and explain services of hospice.
• Complete required paperwork with patients/families; facilitate patient discharge when needed by working with facility/hospital staff, DME, medications, hospice physicians, and other facility staff.
• Educate facility/hospital staff and follow up on pending patients; be available to staff and patients for questions and to build relationships.
• Communicate and provide daily feedback to admission staff on referrals.
• Through customer service and leveraging relationships, become the hospice of choice, whereby increasing hospital referrals.
• Attend and participate in routine staff meetings in person or via media provided as directed.
• Participate in and/or provide in-service training, attend various facility/hospital activities and perform other duties as required or assigned.

Skills

Healthcare marketing

Hospice experience

Medical knowledge

PC proficiency

Education

Four-year college degree preferred

Tools

Microsoft Office

Job description

Community Healthcare of Texas is seeking a Care Coordinator to act as the hospice expert, coordinating services and guiding patients and families through transitions to hospice care; build relationships at facilities to reinforce CHOT/Providence Hospice as the provider of choice.

The role emphasizes healthcare marketing, hospice experience, and strong medical knowledge, with a focus on education of staff, managing referrals, and smooth discharge planning across partner facilities.