Homebuyer Experience Specialist

Clayton Homes; Denver (CO); Hybrid; USD 30,000 - 50,000; Full time

Job summary

Oakwood Homes seeks a New Home Sales Counselor to support buyers in Green Valley Ranch and Brighton area communities. You will guide prospects through road maps and virtual demos, answer questions, overcome objections, and work toward securing contracts.

Regular follow-up aims for high buyer satisfaction and timely closings. The role emphasizes self-motivation, strong sales skills, and effective communication, with proficiency in MS Office and CRM tools.

Qualifications

• Exceptional customer service and communication skills.
• Self-starter and self-motivated.
• Exceptional sales skills.
• Experience in single-family residential or related field beneficial but not required.
• Detail-oriented and able to multi-task.

Responsibilities

• Lead prospective buyers through a planned road map presentation and virtual demonstration of Oakwood Homes, community, model homes, and sites.
• Address buyer questions, overcome objections, and secure sales contracts.
• Maintain buyer satisfaction through regular follow-up and follow-through.

Skills

Customer service

Sales

Self-motivation

Communication

Prioritization

Tools

HubSpot CRM

MS Office

Job description

Oakwood Homes seeks a New Home Sales Counselor to support buyers in Green Valley Ranch and Brighton area communities. You will guide prospects through road maps and virtual demos, answer questions, overcome objections, and work toward securing contracts.

Regular follow-up aims for high buyer satisfaction and timely closings. The role emphasizes self-motivation, strong sales skills, and effective communication, with proficiency in MS Office and CRM tools.