New Home Counselor

Clayton Homes; Oakwood (OH); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Life Insurance

Holiday

Job summary

Oakwood Homes in Spanish Fork, Utah is seeking a New Home Sales Counselor to guide prospective buyers through our community and home sites.

You will present a road map and virtual tours, answer questions, overcome objections, and work to secure sales contracts while delivering exemplary customer service. Proficiency in MS Office and CRM software like HubSpot is a plus.

Qualifications

• Experience in customer service or sales is preferred.
• Strong communication and multitasking abilities.
• Must be self-motivated and able to meet deadlines.

Responsibilities

• Support prospective buyers and guide them through the process.
• Lead road map presentations & virtual demonstrations of Oakwood Homes, Community, Model Homes & Homes Sites.
• Satisfy buyer questions, overcome objections, and secure sales contracts.
• Ensure buyer satisfaction through regular follow-up and follow-through.
• Participate in the Community Team and address homeowner/buyer concerns throughout the process.
• Self-prospect (realtors & referrals) and report on key success drivers for closing sales.

Tools

HubSpot CRM

MS Office

Job description

What will you do in this role?

As a New Home Sales Counselor for Oakwood Homes, you will work in our Spanish Fork area community.

Essential Duties and Responsibilities

• The primary focus of this position will be to support prospective buyers.
• Lead prospective buyers through a planned road map presentation & virtual demonstration about Oakwood Homes, Community, Model Homes & Homes Sites
• Satisfy buyer questions, overcome objections, and secure sales contracts
• Responsible for overall buyer satisfaction through regular follow-up and follow-through
• Community Team participation
• Address homeowner/buyer concerns throughout the entire process
• Self-Prospecting (Realtors & Referrals) Daily focus & and reporting on key success drivers resulting in closing the sale and writing the contract
• Dedication and openness to embracing new technologies, specifically the HubSpot CRM system, and other tools

You Have:

• Exceptional customer service and communication skills
• Must be a self-starter & self-motivated
• Exceptional sales skills
• Experience in single-family residential or related field beneficial but not required.
• Must be detail-oriented and be able to multi-task
• Must be effective at prioritizing
• Proficiency in MS Office – Word, Excel and Outlook
• Good verbal and written communication skills, including the ability to communicate with internal and external customers.
• Ability to follow defined business processes and align with the company’s corporate culture.
• Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• Must be a team player and can sell strategically with a partner.

You Might Also Have:

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual in person attendance consistent with the ADA, FMLA, and other federal, state, and local standards.
• Must be able to lift and carry up to 25 pounds.
• Must be able to talk, listen and speak clearly.

Benefits & Perks

• Medical
• Dental
• Vision
• FSA accounts
• 401K
• Life Insurance
• Short Term Disability
• Long Term Disability
• EAP
• Vacation
• Sick
• Holiday
• Bereavement
• Jury Duty
• FMLA
• refresh
• floating holidays
• parental leave
• Home purchase discount
• Tuition Reimbursement

Expected Salary: $30,000 Annual Salary - This position is eligible for additional sales commissions

All benefits are subject to qualification and hire dates.

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Oakwood Homes is an Equal Employment Opportunity Employer and does not make employment decisions based on sex, including gender identity and pregnancy, color, race, religion, national origin, or age of 40 and older.

Exemption Justification

Exempt. Business Unit - Oakwood Homes Founded in 1991, Oakwood Homes is a Clayton company dedicated to building beautifully efficient, value-packed homes across Colorado, Utah, and Arizona. We redefine homeownership through innovation, affordability, and a seamless buying experience. With smart designs, high-quality finishes, and flexible layouts, we craft homes that fit your lifestyle. Our mission is simple: to create attainable, high-quality homes for every stage of life—backed by integrity, innovation, and a superior customer experience. Open doors: We are here to help our customers realize success, own homes they love, and create more opportunity for them down the road. Be a home: We strive to be more than a place to work—where people have a sense of belonging, work-life balance, and a true career path. Drive change: We must set the standard. Advance technology and sustainability, and implement visionary practices in all we do. Do good: Be kind and collaborative. Promote equity and be welcoming to everyone. Earn Trust: Nothing works without it. Prospect Introduce Yourself