New Home Sales Counselor

Beazer Homes; Alpharetta (GA); On-site; USD 50,000 - 70,000; Full time

Job summary

A prominent homebuilder is seeking a New Home Sales Counselor in Alpharetta, Georgia. The role involves managing the sales cycle, delivering exceptional customer experiences, and maintaining product knowledge. Candidates should have a background in new home sales or residential real estate, excellent communication skills, and proficiency in CRM systems. This position offers a chance to excel in a dynamic environment focused on customer satisfaction.

Qualifications

• 2+ years of experience in new home sales or residential real estate preferred.
• Excellent verbal and written communication skills.
• Ability to work weekends and holidays.

Responsibilities

• Generate, manage, and convert leads through follow-up and onsite engagement.
• Deliver a world-class customer experience through consistent communication.
• Guide prospects through the homebuying process.

Skills

Lead generation

Customer service

CRM proficiency

Communication skills

Sales goals achievement

Education

High school diploma or equivalent

College degree (preferred)

Tools

Salesforce

Microsoft Office Suite

Job description

Job Summary

At Beazer Homes, the New Home Sales Counselor is the face of our company, responsible for creating exceptional homebuying experiences for prospective buyers. You will actively manage the full sales cycle—from lead generation to contract execution—while maintaining a high level of customer service and meeting or exceeding company sales goals. This role plays a key part in representing Beazer’s values of integrity, quality, and innovation.

Key Responsibilities

• Lead Management: Generate, manage, and convert leads through follow-up, CRM tools, and onsite engagement to meet sales targets.
• Customer Experience: Deliver a world-class customer experience through consistent communication, personalized service, and a thorough understanding of Beazer's product offerings.
• Product Knowledge: Maintain expert-level knowledge of floorplans, features, options, community benefits, and Beazer’s unique selling propositions including Mortgage Choice, Energy Efficiency, and Choice Plans.
• Guide prospects through the homebuying process—from initial inquiry and model tours to contract execution—while educating them on timelines, design options, financing, and closing procedures.
• Model and Community Presentation: Ensure model homes, sales offices, and community information are professionally presented and well-maintained at all times.
• Monitor local market conditions, including competitor communities, pricing, incentives, and trends.
• Work closely with internal departments such as construction, design studio, mortgage partners, and customer care to ensure seamless delivery of the customer experience.

Required Qualifications

• 2+ years of experience in new home sales or residential real estate preferred
• High school diploma or equivalent required; college degree preferred
• Proficiency in CRM systems (e.g., Salesforce), Microsoft Office Suite
• Excellent verbal and written communication skills
• Ability to work weekends and holidays
• Proven track record of meeting or exceeding sales goals

Preferred Attributes

• Self-starter with strong organizational and time management skills
• Professional, customer-first attitude
• Knowledge of construction processes and real estate transactions
• Bilingual capabilities are a plus