Home Shopping Ops Manager - People & Fulfillment

Tom Thumb Supermarket; Argyle (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive wages paid weekly

Associate discounts

Health and financial well‑being (Med/D

401k and more

Job summary

Albertsons Companies' Home Shopping Department Manager position focuses on leading daily fulfillment operations, ensuring accurate and timely order completion, and supporting strong customer satisfaction while driving digital sales growth. The role emphasizes hands-on leadership, team development, and adherence to quality and safety standards.

You will manage high‑volume fulfillment processes, partner with store leaders, and coach associates to deliver an exceptional customer experience across

Qualifications

• Oversee daily Home Shopping Department operations and ensure timely order fulfillment.
• Deliver an exceptional pick-up and delivery experience while resolving customer concerns professionally.
• Coordinate end-to-end fulfillment processes including picking, staging, dispensing, and delivery coordination.

Responsibilities

• Oversee daily operations of the Home Shopping Department.
• Ensure accurate and timely order fulfillment and order accuracy.
• Lead scheduling and staffing to match order volume and productivity.

Job description

Albertsons Companies' Home Shopping Department Manager position focuses on leading daily fulfillment operations, ensuring accurate and timely order completion, and supporting strong customer satisfaction while driving digital sales growth. The role emphasizes hands-on leadership, team development, and adherence to quality and safety standards.

You will manage high‑volume fulfillment processes, partner with store leaders, and coach associates to deliver an exceptional customer experience across