Home Shopping Fulfillment Manager

Albertsons Companies; Dresher (Montgomery County); Sur place; USD 70 000 - 95 000; Plein temps

Avantages offerts par ce poste

Competitive wages

Associate discounts

Health benefits

401k

Paid time off

Résumé du poste

Albertsons Companies is seeking a Home Shopping Department Manager to lead daily fulfillment operations and ensure accurate, timely order completion while driving digital sales growth. The role emphasizes customer service, team leadership, and operational excellence in a fast-paced home shopping environment.

You will manage a high-volume fulfillment operation, coach a team, and ensure compliance with safety and company standards.

Qualifications

• Experience in retail or grocery operations preferred.
• Strong leadership and interpersonal skills.
• Ability to manage high-volume fulfillment operations.

Responsabilités

• Oversee daily operations of the Home Shopping Department, ensuring timely and accurate order fulfillment.
• Deliver a high-quality pick-up and delivery experience while addressing customer concerns professionally.
• Coordinate end-to-end fulfillment processes including picking, staging, dispensing, and delivery.
• Ensure proper use of Home Shopping technology, handheld devices, and fulfillment systems.
• Monitor key metrics such as order accuracy, pick rates, on-time completion, and customer satisfaction.

Connaissances

Customer service leadership

People management

Organization

Problem solving

Communication

Description du poste

Albertsons Companies is seeking a Home Shopping Department Manager to lead daily fulfillment operations and ensure accurate, timely order completion while driving digital sales growth. The role emphasizes customer service, team leadership, and operational excellence in a fast-paced home shopping environment.

You will manage a high-volume fulfillment operation, coach a team, and ensure compliance with safety and company standards.